Asiana Airlines Inc. is a South Korean airline with its main office in Seoul. It represented 20% of the domestic market and 25% of the international aviation market in South Korea in 2019. It keeps its domestic hubs at Gimpo International Airport, in Seoul, and its international hubs at Incheon International Airport, also in Seoul and Gimhae International Airport in Busan.
However, there might be circumstances in which speaking with a real person at Asiana Airlines would be better for you. As a result, AirlineHelps has dedicated this post to giving you information about Asiana Airlines Phone Numbers.
There are numerous ways to get in touch with a live person at Asiana Airlines, which include:
Call the Asiana Airlines phone number to speak to a real person, or utilize the live chat option to communicate with an airline executive are just a couple of the methods to reach out to a live person at Asiana Airlines. Send the airline your concerns and inquiries via email, social media, or snail mail at their business address.
What Kind of Help can you Get from a Customer Service Professional at Asiana Airlines?
-
Details on how to buy a flight with Asiana Airlines.
-
Looking to see if there are any offers, coupons, or savings.
-
Obtain clarification on any queries you may have regarding the infant and pet policy.
-
Recognize the limitations on checked baggage and the price for extra bags.
-
When booking your flight, get assistance.
-
Get acquainted with online check-in for your flights.
-
Upgrade your seats to a higher cabin class.
-
Be aware of how to rebook a flight and ask for a refund.
How Do I Speak to a Live Person at Asiana Airlines?
You can reach Asiana Airlines customer service by calling +1 800 227-4262, 24*7. Any questions you might have will be answered as soon as they can by them.
If you dial this number, an IVR will connect you, and when you choose option 1, it will ask you in which language and about what topics you would want to speak. There are several options available, including seat upgrades, policy details, changing or removing any travel dates, and reservation support. A real Asiana Airlines agent will then be assigned to you, with whom you can speak, inquire about matters, and make requests for assistance.
The Other Relevant Asiana Airlines Phone Numbers are:
Customer support number in China: +86-10-8451-0101
For Customer support in the United Kingdom: +44-845-602-9900 which is available 24x7.
The Asiana Airlines Customer service number in Korea is +82-2-2669-8000
(Within Korea: 1588-8000, 02-2669-8000 for which local phone charges apply).
How Do I Connect with a Live Agent at Asiana Airlines?
If you want to speak with a live person and obtain assistance, there are a few additional options besides dialing the Asiana Airlines customer support number.
Find the "Menu" option at the top of the page on the airline's official website, then scroll down to "Customer Service." By choosing that choice, you'll be taken to a new page where you can get in touch with an Asiana Airlines live agent through a variety of various channels. You may access the airline's email, social media, and chat contact details by clicking on them.
Email Asiana Airlines
To send the airline an email with your questions and complaints, go to the same "Customer Service" page where that option is available. You will receive a response from an expert in a few business days. As an alternative, you can submit your inquiries by filling out a complaint form. You email them at: reservationgermany@flyasiana.com
Social Media Platforms
Social media platforms can also be used to get in touch with the airline. The icons for the main social networking platforms may be found at the bottom of the airline's website. Click on them to post a question to the airline on Facebook or Twitter.
However, it should be noted that speaking with a live representative on Asiana Airlines over the phone or through a live chat typically takes less time than doing so through email or social media. Additionally, you can fill out a feedback form and send it together with your complaints to the airline.
Mailing Asiana Airlines Customer Service for Assistance
You can always contact Asiana Airlines Customer Support via phone, but you can also send the airline a mail with your issues and concerns if you prefer. They are located at the following address to which you can send your mail:
Asiana Airlines, Inc.
443-83, Ojeong-ro,
Gangseo-gu, Seoul, Korea